All Systems Operational

About This Site

Welcome to the RoomKeyPMS Status Page! Here, you can stay updated on the health of our systems and any service interruptions. If there are any disruptions, we’ll provide real-time updates here.

Please note that support tickets submitted for issues already reported may not receive immediate responses. We’ll communicate progress and updates via this status page to allow our team to focus on delivering timely information. If you’re encountering an issue with RoomKeyPMS that hasn’t been posted, feel free to reach out to us at support@roomkeypms.com. Due to potential higher support volumes during incidents, please expect longer-than-usual response times.

For issues related to RoomKeyPMS Payments powered by Fullsteam, please check the Fullsteam Status Page: https://status.fullsteam.com/

For any Microsoft Azure-related issues, refer to the Microsoft Azure Status Page: https://status.azure.com/en-us/status

If you’re experiencing slowness or red-lining within RoomKeyPMS, please consult our Troubleshooting Slowness and Red-Lining Guide: https://support.roomkeypms.com/a/1550634-troubleshooting-slowness-and-red-lining

RoomKeyPMS (Desktop & Web Applications) Operational
90 days ago
100.0 % uptime
Today
East Server Operational
90 days ago
100.0 % uptime
Today
West Server Operational
90 days ago
100.0 % uptime
Today
Lakeview Server Operational
90 days ago
100.0 % uptime
Today
Magnolia Server Operational
90 days ago
100.0 % uptime
Today
Asia Server Operational
90 days ago
100.0 % uptime
Today
Jupiter Server Operational
90 days ago
100.0 % uptime
Today
RoomKeyPMS Interfaces & Integrations Operational
90 days ago
100.0 % uptime
Today
eRes Online Booking Engine Operational
90 days ago
100.0 % uptime
Today
RSI Interface Application Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Payment Gateways Operational
90 days ago
100.0 % uptime
Today
RoomKeyPMS Payments Powered by Fullsteam Operational
90 days ago
100.0 % uptime
Today
Shift4 / Merchant Link Operational
90 days ago
100.0 % uptime
Today
Heartland Operational
90 days ago
100.0 % uptime
Today
Enterprise Data Hub (EDH) Operational
90 days ago
100.0 % uptime
Today
IDeaS Operational
90 days ago
100.0 % uptime
Today
TravelClick GMS Operational
90 days ago
100.0 % uptime
Today
TravelClick iHotelier Advanced 2-Way Operational
90 days ago
100.0 % uptime
Today
Profile Match & Merge Operational
90 days ago
100.0 % uptime
Today
Duetto EDH Operational
90 days ago
100.0 % uptime
Today
Vertical Booking Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 16, 2025

No incidents reported today.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.